Frequently Asked Questions
KindRun Massachusetts LLC is a Social Equity, Veteran-owned and female-led business offering residential cannabis delivery in Massachusetts. Ordering from KindRun is a true e-commerce experience: our clients browse and order products, schedule delivery and pay online. Receiving an order at home requires just a quick ID check and signature. KindRun is a Delivery Operator Marijuana Establishment licensed by the Cannabis Control Commission. We offer secure, compliant, digital “pay now” or “pay later” payment options from KindTap, which means KindRun is a 100% cashless operation. We carefully curate our menu to offer a full range of products, featuring diverse and independent brands from the thriving Massachusetts market – and we’re always open to requests!
Our clients are adults age 21+ with valid, government-issued ID and access to KindRun’s e-commerce platform for ID pre-verification. Pre-verified clients who placed an order must be present and show the same ID to receive their order. Multiple clients can order to the same residential address, but each must be present and show ID to receive their individual order. We can only deliver to a client once per day, even if the order is under one ounce.
Visit our e-commerce menu and create a client profile, choose your delivery window and products, pay online and then kick back and relax while we fulfill your order.
Hudson, Marlborough, Maynard, Framingham, Berlin, Clinton, Natick and Newton — so far! Deliveries are available 10 am to 8:30 pm, within a one-hour delivery window. For non-standard zones like Boston and Worcester, email email@example.com or fill our our contact form to request a custom zone. And for the planners out there, you can schedule delivery up to 30 days in advance.
Per state law, KindRun can deliver to residential addresses in permitted municipalities. We cannot deliver to businesses, including hotels/commercial lodging, nor federal public units, nor university housing. Per state law, cannabis may be delivered between 8:01 a.m. and 8:59 p.m. To request a custom delivery window, contact us!
Yes! KindRun delivery is extremely discreet – Agents wear plain clothes and operate unmarked vehicles. We never share client information. Cannabis home delivery is very safe: Per state law, deliveries must occur under body camera surveillance (footage is destroyed after 30 days). Our drivers work in teams of two to safely manage inventory, and carry no cash. Only pre-verified clients who uploaded a valid ID may receive orders.
For both safety and compliance reasons, we ask you not to tip your Service Agent. KindRun Agents
don’t carry cash, and the use of Venmo/PayPal/etc. for cannabis-related payments is not legal.
Instead, leave a positive Google review and mention your Agent by name – Agents receive bonuses based on positive mentions.